SuperTravel Phone Numbers and Emails

Toll-Free Number:

  • (877) 778-2321

Customer Service:

  • (844) 461-2577

SuperTravel Email:

Customer Service
Customer Support

SuperTravel Contact Information

SuperTravel Website:

SuperTravel Help Center:

Corporate Office Address:

SuperTravel
18 Bartol St.
San Francisco, California 94133-4501
United States

Other Info (opening hours):

Snapcommerce Holdings, Inc.

Attn: Privacy Officer

260 Queen St. West

Unit 400

Toronto, ON, Canada M5V 1Z8


Snapcommerce Goods Inc.

[Re: Terms of Service]

1249 Stirling Rd., Ste 2

Dania Beach, FL 33004

SuperTravel Rating Based on 1.3K Reviews

Rating details

3.2
more details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website

Rating stats

Rating trend

Summary of SuperTravel Customer Service Calls

19.9K TOTAL
CALLS
03:45 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call SuperTravel Customer Service?

Activation/ Cancellation Question:

  • “Cancellation”
  • “I need to cancel my reservation confirmation number isB7220347”
  • “Cancel a room”

Refund Question:

  • “Money not refunded to my account”
  • “Refund”
  • “Refund problem”

Request for Information Question:

  • “Questions about rooms”
  • “Need help with reservation”
  • “Trying to check on My Reservation”

Payments and Charges Question:

  • “I've been overcharged”
  • “Credits and coupons”
  • “Billing Inquiry”

Return/ Replace Question:

  • “Change booking”
  • “Wrong reservation”
  • “I'm staying at the Red roof 499 34th Street North in house I just extended my room and snap travel has taken the or $150 in some change and I don't have a confirmation please can you call me”

Product/ Service Question:

  • “Motel 6 cc terminals are not working”
  • “My reservation isn't working.”
  • “Want to book a hotel”

Cards Question:

  • “Its not letting me book with my card”
  • “Can't book my room with card previous used”
  • “The lady at the hotel is saying y'all card isn't going theu”

Shipping and Delivery Question:

  • “I made the booking through your app but the hotel did not recieve reservations from your app.”
  • “I didn't get a confirmation number”
  • “You have wrong address on file”

Staff Question:

  • “At the motel and service man is giving me a hard time”
  • “Need to speak to a customer service because I booked a room for now and you have it for tomorrow so the hotel needs me to call you”
  • “To talk to customer service”

Account Question:

  • “Account debited but hotel not paid. I cannot check in until they pay the hotel. 1.5 hrs waiting.”
  • “Can't get into my account”
  • “Account issue unable to sent verify account ?”

Website/ Application Question:

  • “App”
  • “The site booked the wrong days”
  • “Web site booked for wrg dates and wrg location”

Employment Question:

  • “I need my hotel receipts for the 3 nights that I booked my hotel on August 25 26 27 I checked out Sunday the 28 I need these receipts for my employer”
  • “Job wants itemized receiot”

Other Question:

  • “Booking problems”
  • “Modify reservation”
  • “Change booking to today”

About

Top SuperTravel Services

Room Booking, Customer Care, Holiday Inn Room Booking

SuperTravel Pros and Cons

Pros: No pros, Non, Lower prices at times, Big joke, Thieves

Cons: Very poor customer problem resolution, Cutomer service, Once they take your money there is no further assistance, Poor customer service, No assistance what so ever

SuperTravel reviews and complaints

SuperTravel is ranked 12 out of 404 in Travel category

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